SURVEY

emexotel


RECEPTION

Problem solving
Entry-exit Operations
Bellboy
Public Relations

ROOMS

General view when you first enter the room
Accessory, TV, mini bar, telephone
Internet, lighting
Room decoration
Room coziness and comfort
Room daily maintenance and cleaning
Staff concerned and smiling
Timely and adequate delivery of housekeeping services
Quality of service provided
Speed and quality of room service
Room ventilation and air conditioners

RESTAURANT

General impression of the restaurant at the first entrance
Staff attentiveness and smiling
Cleaning
Service quality
Presentation of dishes
Variety of dishes (Kebab-Grill-World cuisine)
Breakfast variety
Staff attire

WELLNESS & SPA

Your first impression of the spa
Hygiene, cleaning of spa wellness units
Staff relations and being friendly
Turkish Bath (quality of service provided)
Massage unit (quality of service provided)
Cleaning of the outdoor swimming pool
The cleanliness of the indoor swimming pool, the temperature of the water

BANQUET & ORGANIZATION OFFICE

Does the entertainment inside and outside the hotel impress you?
Are the meeting rooms in the hotel sufficient?
What do you think is essential for a hotel?

VISIUALITY

Garden and green space arrangement
Your first impressions of the lobby
Visual view of our hotel
Would you like to visit our hotel again?
Would you choose us again?
Want to add message

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